Measures to support accessibility
The Council takes the following measures to ensure accessibility of the Council website:
- Regular reviews of the website are undertaken
- we welcome your feedback and suggestions for improvement
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Council website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard (detailed below).
Compatibility with browsers and assistive technology
The Council website is designed to be compatible with the following assistive technologies:
- Mobile Phones
- PC and Mac Computers
- All Tablet devices
- All known Browsers
- Screen Readers
Accessibility of the Council website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used and we cannot guarantee that the site will work fully on older versions of assistive technology.
Non Accessible Content
Despite our best efforts to ensure accessibility of the Council website, there may be some limitations. Please contact us if you observe an issue not listed below.
Non-compliance with the accessibility regulations
We are aware some of our older documentation may not be in the correct format. We are working to update them.
At the present time, we have not identified any specific issues that would be of disproportionate burden.
Content not within the Scope of the accessibility regulations
The following are currently exempt from the Accessibility regulations
- pre-recorded audio and video published before 23 September 2020
- live audio and video
- heritage collections like scanned manuscripts
- PDFs or other documents published before 23 September 2018 – unless needed to use a service.
- maps – information maybe available in address format
- third party content under someone else’s control
- content on intranets or extranets published before 23 September 2019
- archived websites if not needed for services and they are not updated
The Council assessed the accessibility of the website by the following approaches:
- services of our host
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and Mobile Applications) (No2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).